If you’re running a Shopify store, you’ve probably seen this happen more times than you can count. Someone adds something to their cart, heads to checkout, and then… nothing. No purchase. No email. Just gone. It’s frustrating, especially when you know the product was a good fit. Unfortunately, abandoned carts are a common issue for…
Viewing the order history of your Shopify store is a great way to track the customer relationship from purchase to delivery. This includes any additional communication that you may have with your clients, and is presented in a streamlined, easy-to-read interface. This tool helps you provide a consistent point of interaction with your customers, delivering…
Great! You received an order in your new shop. But now what? Well, whenever you receive an order in your store, Shopify will create a new open order in your store Admin. Editing order details Sometimes you may need to change details within an order. This could happen because a customer gives the wrong information…
If you need to gain some long-term insight on order patterns– perhaps because you need to consolidate your orders for taxation purposes, or because you are attempting to analyze orders as a data set– you can easily do so by exporting your orders into a CSV file, which is typically opened and manipulated in Excel….
So you’re sending out abandoned check out emails to your customers, but you haven’t had any luck in recapturing their business. Frustrating, for sure. However, there is a simple solution that has been proven time and time again to increase customer return to checkout– applying a discount code in the abandoned checkout email! This way,…